What happened
JustiGuide launched an AI-powered platform designed to simplify the US immigration system. The platform integrates multilingual support, real-time updates, and automated document verification. It further offers AI-assisted form filling, a case management dashboard, and a legal research assistant, aiming to reduce errors, save time, and keep clients informed while facilitating connections to legal assistance and lowering associated costs.
Why it matters
The proliferation of third-party AI tools like JustiGuide for critical processes introduces a visibility gap for internal compliance and legal teams regarding the accuracy and provenance of information guiding individuals. This increases exposure to potential inaccuracies in AI-generated advice and raises due diligence requirements for IT security and procurement in assessing data handling practices and security protocols of external AI service providers. It also creates an oversight burden for HR and legal departments supporting immigrant employees.
