Amazon anticipates a reduction in its corporate workforce over the coming years. CEO Andy Jassy believes that the integration of artificial intelligence will enable the company to automate tasks and operate more efficiently. This strategic shift aims to streamline operations and improve productivity across the retail and cloud computing sectors of the business. Amazon expects efficiency gains from using AI extensively across the company. The company is encouraging employees to learn about AI, experiment with it, and participate in team brainstorms to invent for customers more quickly.
While the exact scale of the workforce reduction remains uncertain, the company views this transformation as a necessary step to maintain competitiveness and agility. Amazon joins other tech giants in restructuring to integrate AI, reduce management layers, and automate routine tasks. This initiative reflects a broader industry trend of leveraging AI to optimise operations and allocate resources to innovation and growth.