AI Policy Confusion Reigns

Many businesses are struggling to create clear guidelines around the use of AI tools by employees. Without clear policies, staff may be unsure which tools are permitted and how they should be used. Companies are advised to establish comprehensive policies that cover acceptable AI usage, data privacy, ethical considerations, and compliance with regulations. These policies should clearly define the scope of AI use, addressing issues such as using AI for personal tasks on company equipment or handling sensitive customer data.

An effective AI policy should encourage innovation while ensuring AI augments internal work with proper data handling and human oversight. It should specify that AI tools cannot make final decisions without independent human judgement. Businesses should also consider the EU AI Act's core principles, including transparency and fairness, to ensure responsible AI implementation. By implementing clear AI usage policies, companies can minimise legal, business, and regulatory risks, while promoting ethical practices and maintaining public trust.