Toma Secures a16z Funding

Toma, an AI voice startup founded in early 2024 by Monik Pamecha and Anthony Krivonos, has secured $17 million in Series A funding led by a16z. The company's AI voice agents are designed to automate customer communications and operational tasks for car dealerships. Toma's technology integrates with existing dealership software to handle tasks such as booking appointments, managing service inquiries, and processing parts orders.

Toma's AI offers 24/7 availability, ensuring consistent customer service and freeing up human advisors for higher-value interactions. The platform has demonstrated significant results, including booking over 9,000 appointments and generating over $2 million in revenue for its clients within 90 days. Toma's AI agents are currently deployed in over 100 dealerships, improving efficiency and customer experience.

The company's hands-on approach, involving direct engagement with dealerships to understand their specific needs, has been crucial to refining its AI tool. Toma's AI agents are designed to be customisable, allowing dealerships to tailor the AI's tone and personality to match their brand.