Console has successfully raised $6.2 million in funding, led by Thrive Capital. The company aims to alleviate the burden of repetitive tasks on IT teams by leveraging artificial intelligence. This allows help desk professionals to concentrate on more complex and strategic initiatives, boosting overall efficiency and innovation within IT departments.
By automating routine processes, Console's platform reduces the time spent on mundane activities, freeing up valuable resources for projects that require critical thinking and problem-solving skills. The funding will be used to further develop Console's AI capabilities and expand its reach to more IT teams seeking to optimise their operations.
This investment highlights the growing importance of AI in streamlining IT workflows and enabling professionals to focus on high-value tasks. Console's approach promises to transform IT operations by making them more agile and responsive to business needs.
