Serval has raised $47 million in Series A funding to advance its AI-driven IT service management platform. The company leverages agentic AI models to automate IT tasks, aiming to streamline help desk support, access management, and other workflows. Serval's platform allows IT teams to automate a significant portion of their service requests by using natural language commands.
Serval's AI agents can automate tasks such as password resets, group creation, and access provisioning across various applications. The platform builds workflows in code but presents them through a no-code UI, offering both power and accessibility. The funding will be used to further develop Serval's AI capabilities and expand its reach in the enterprise IT market.
Serval aims to provide a unified AI-powered platform for IT support and automation, with features like the Serval Copilot assisting human agents. The platform integrates help desk, access management, and workflow automation into a single system.
