Keplar, a two-year-old startup focused on voice AI-driven market research, has secured $3.4 million in seed funding. The round was led by Kleiner Perkins, with participation from SV Angel, Common Metal, and South Park Commons. Keplar's platform uses AI to conduct and analyse customer interviews at scale, converting call recordings into insights and presentations.
Keplar's technology automates customer interviews, offering an alternative to traditional, time-consuming market research methods. The AI interviewer adapts questions in real-time based on responses, probes for detail, and records cues often missed in text surveys. The platform then auto-transcribes the interviews, identifies themes, clusters sentiments, and highlights key points related to KPIs. This allows companies to gain qualitative insights at scale, with reports generated in hours instead of weeks. Keplar integrates into a client's CRM to recruit participants and uses AI to ensure objective and consistent interviews.
Keplar's platform targets customer insights, success, product marketing, brand management, product management, and customer retention. The funding will be used to further develop the company's conversational AI and expand its team.
