The UK government has allocated £573 million to artificial intelligence contracts, aiming to modernise the civil service. Ministers expect AI to streamline operations, cut waste, and generate substantial savings. The initiative includes deploying AI for tasks such as fraud detection, prioritising correspondence, and automating routine administrative work.
This investment aims to free up civil servants from repetitive tasks, allowing them to focus on roles requiring human judgement. The government also intends to collaborate with tech companies to enhance digital skills within departments. This move aligns with broader plans to integrate AI across public services, potentially transforming areas like healthcare, justice, and public safety.
However, some critics have cautioned about potential risks and conflicts of interest associated with private sector involvement in public sector AI. The government is also exploring the use of AI in various sectors, including healthcare and justice, with the goal of improving public services and boosting productivity.
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