OpenAI CEO Sam Altman has warned that artificial intelligence will eliminate entire job categories, particularly in customer service. He stated that AI is already capable of handling full customer support pipelines more efficiently than humans. Altman also suggested AI's diagnostic capabilities could surpass those of doctors, though he still advocates for human oversight in healthcare.
Altman voiced concerns about the potential for AI to be used maliciously, including hostile nations deploying AI for attacks and the rise of AI-driven fraud through voice cloning. He also highlighted the need for ethical frameworks and regulations to guide AI development. While AI may displace some jobs, it is also expected to create new opportunities, particularly in fields like data analysis and AI development.
