Employers must establish clear AI usage policies and increase technology monitoring to combat the rise of poorly generated content, or 'work slop'. A recent study found that a significant percentage of employees have used AI at work without verifying its accuracy, leading to errors and reputational damage. This 'work slop' refers to AI-generated content that appears adequate but lacks the substance to meaningfully advance a task.
To mitigate this, companies should invest in AI governance, literacy, and human-AI collaboration skills. Clear guidelines are needed to define when AI is appropriate and when it is not. Organisations must also bridge the AI literacy gap by providing employees with the skills to use AI effectively, responsibly, and collaboratively. Furthermore, businesses should implement quality checks to ensure AI output is reviewed before action is taken.
Failure to address 'work slop' can lead to wasted time, strained team dynamics, and a decline in workplace trust. Employees may perceive colleagues as less capable and trustworthy if they receive low-quality AI-generated content. By implementing appropriate policies and training, companies can ensure that AI enhances productivity rather than creating more problems.
