AI chatbot developers are increasingly focused on maximising user engagement, potentially leading to overuse and dependency. This drive for emotional connection raises concerns about the ethical implications of AI design. The current development trajectory prioritises keeping users hooked, overlooking the need for safeguards that promote healthy usage patterns.
This push for engagement could result in users spending excessive time interacting with AI, blurring the lines between virtual companionship and real-world relationships. The lack of built-in limitations or 'brakes' in these systems means users are left without mechanisms to encourage disengagement or manage their interaction time effectively. The long-term effects of such unbridled engagement on mental health and social behaviour remain largely unknown, prompting calls for a more responsible approach to AI development.
To mitigate these risks, developers should consider incorporating features that promote balanced usage. This includes setting time limits, providing reminders to take breaks, and offering resources for users who may be developing unhealthy dependencies. By prioritising user well-being alongside engagement, AI developers can ensure that these powerful tools are used responsibly and ethically.