What happened
Former Indian Postal Service Board member Uday Balakrishnan delivered a lecture at the Centre for Policy Studies in Visakhapatnam, asserting that human empathy remains irreplaceable in education. Balakrishnan argued that AI-driven classroom tools cannot recognise latent brilliance in seemingly underperforming students, a capability requiring passionate and compassionate educators. The address emphasised that broad-minded teachers, rather than artificial intelligence, are required to nurture scientific imagination, create job opportunities, and guide students through the current technological era.
Why it matters
Educational technology deployments face strict limits where mentorship and emotional intelligence are required. EdTech founders and institutional procurement teams confront a persistent boundary: AI tools scale content delivery, but human educators remain the gatekeepers for identifying latent student potential. This human-centric baseline contrasts sharply with OpenAI CEO Sam Altman’s recent prediction of a superintelligence shift by 2028. Market acceptance in the education sector continues to demand systems that augment rather than replace human pedagogical judgement.
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