Employees are increasingly using AI tools without informing their employers, and this 'shadow AI' activity is often boosting productivity. The article suggests that companies should focus on encouraging open adoption of AI rather than trying to restrict its use. When employees use AI tools in secret, organisations miss out on opportunities to manage risks, ensure compliance and spread best practices.
To encourage openness, businesses should educate their workforce about the benefits and risks of AI, establish clear guidelines for its use, and provide training and support. By creating a culture of transparency, companies can harness the power of AI more effectively and ensure that it is used in a way that aligns with their goals and values. Ignoring the trend could mean missing out on significant gains in efficiency and innovation, as well as exposing the company to unnecessary risks.
Ultimately, the piece advocates for a proactive approach, where companies embrace AI and guide its implementation, rather than reactively trying to control its spread. This involves fostering an environment where employees feel comfortable experimenting with AI and sharing their experiences, leading to better outcomes for both individuals and the organisation as a whole.
