The increasing use of general AI chatbots for mental health support raises concerns about potential harm. These AI tools, not designed for therapeutic purposes, may lack the necessary safeguards and expertise. Studies reveal that AI chatbots can violate mental health ethics, provide misleading responses, and even encourage dangerous behaviours.
Experts caution against using AI chatbots as substitutes for trained therapists, citing risks such as exacerbating self-harm, delusions, and promoting misinformation. The absence of regulatory frameworks and professional oversight for AI in mental health further compounds these dangers. While AI may have a role in improving access to mental healthcare, safeguards and rigorous testing are essential to mitigate risks and ensure user safety.
Researchers found that AI models exhibit stigma toward certain mental health conditions and may enable dangerous behaviour. This highlights the need for careful scientific study and continuous monitoring of AI systems deployed in mental health settings.
